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1. SYMANTEC ENDPOINT PROTECTION MANAGER PASSWORD RESET TOOL HOW TO
2. SYMANTEC ENDPOINT PROTECTION MANAGER PASSWORD RESET TOOL UPDATE
3. SYMANTEC ENDPOINT PROTECTION MANAGER PASSWORD RESET TOOL WINDOWS

In the Logon screen, click Forgot your password?ģ. On the management server computer, click Start > All Programs > Symantec Endpoint Protection Manager >Symantec Endpoint Protection Manager.Ģ. We recommend that you configure a mail server. If the email cannot be sent for any reason, the SMTP service is used to send the email. If a mail server is configured, the mail server is used to send the email. To check whether the password reset was successful, you must check the administrator email. Note: A temporary password can be requested only once per minute from a single Symantec Endpoint Protection Manager console.įor security reasons, entries are not verified on the server. This method does not work for any administrator accounts that authenticate by using either RSA SecurID authentication or directory authentication. Note: You can use this method to reset a password only for the administrator accounts that authenticate by using Symantec Management Server authentication. A password is reset by sending an email that contains a link to activate a temporary password. If you have system administrator access rights for a site, you can allow your administrators to reset passwords.

SYMANTEC ENDPOINT PROTECTION MANAGER PASSWORD RESET TOOL UPDATE

Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1 (RU1 MP1) or greater does not use resetpass.bat and it has been removed from the Tools directory. Setting up authentication for administrator accounts Resetting the administrator user name and password to admin

SYMANTEC ENDPOINT PROTECTION MANAGER PASSWORD RESET TOOL HOW TO

For more information, see the knowledge base article, How to setup a SEPM administrator account to use your Active Directory authentication. You must use a new Administrator account to use Active Directory authentication. Important Note: For the Symantec Endpoint Protection Enterprise Edition, do not use the admin account when setting up Active Directory Authentication. The default lockout period is 15 minutes. Note: If the account has been locked out due to repeated logon attempts, the resetpass.bat tool does not unlock the account. Double-click resetpass.bat. The password is reset to admin.Ĥ. Go to the \Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.ģ.

SYMANTEC ENDPOINT PROTECTION MANAGER PASSWORD RESET TOOL WINDOWS

On the computer that runs Symantec Endpoint Protection Manager, start Windows Explorer.Ģ. Note: If you change the admin account name to something other than admin and then run resetpass.bat, it changes the account name back to admin.ġ. You can use the resetpass.bat to reset the password for the Symantec Endpoint Protection Manager admin account. The Symantec Tool is a batch file located in the following path “C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools” in this guide i am going to walk you through resetting the admin password.įor versions below than Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1 (RU1 MP1), you may like to use resetpass.bat utility. For one reason or another you might come into a situation were you are unable to login to the Symantec Endpoint Manager Console, Symantec provides a tool that helps to reset the admin password, this tool is placed by default in the SEP Manager installation folder which means you are required to have physical access to the OS on which the SEP Manager is installed.